FAQ's
GetMyCouch (GMC) is a convenient and reliable way of buying curated furniture online. We provide in-house made to order (MTO) products and specially curated furniture brand new timeless furniture by our in house team of experts.
Get My Couch (GMC) makes it easy for you to buy furniture. You can browse through our marketplace, checkout items and pay for them online or pay cash on delivery. We offer free delivery and free on the spot returns on our items ordered online. In case you want to sell, you can whatsapp us on +91-9205615359 or mail us at hello@getmycouch.com and we will get in touch with you.
Curation and Quality: At GMC, we curate a wide variety of items which are vetted by our in-house team of experts and checked for quality.
Delivery, Installation and Returns : We ensure that the item is safely delivered and installed at your place and you don't have to worry about doing the heavy-lifting. We offer on the spot return policy.
In case you don’t like the item, we provide on the spot return policy for online orders only. There is no extra cost for returning the product.
Get My Couch (GMC) makes it easy for you to buy furniture. You can browse through our marketplace, checkout items and pay for them online or pay cash on delivery.We offer free delivery and free on the spot returns on our items ordered online. In case you want to sell, you can whatsapp us on +91-9205615359 or mail us at hello@getmycouch.com and we will get in touch with you.
Shipping and installation is free with us. GetMyCouch provides free delivery and installation for all orders in Gurgaon. For Delhi, Noida and Ghaziabad there is a delivery charge of Rs.500 for orders below 10,000 INR and above 10,000 INR shipping is free. All 'GMC express' orders are delivered within 3 days. However, in case your place is over the third floor, and there is no facility for a lift, we charge extra fees for getting the product over to the floor. Charges of 700 INR will be applicable in that case.
We provide 1 year service warranty on all products from the date of fulfillment. For sofa MTO orders we have 3 years warranty for the foam and 1 year warranty for the frame structure.
GMC Express products are stored, packed and dispatched from GMC Fulfillment centers. All products are inspected, cleaned and disinfected. GMC directly handles delivery, customer service and returns. GMC Express items are delivered within 2-3 days.
GMC Standard products are stored at the seller site but are dispatched from GMC Fulfillment centers. All products are inspected, cleaned and disinfected/polished (If required). GMC directly handles delivery, customer service and returns. GMC Standard items are delivered within 7 days.
Yes, you can cancel your order after confirmation
GMC Express: We have on the spot free return policy for all GMC Express products. You can return the products at the time of delivery. We'll notify you via e-mail of your refund once we've received and processed the returned item.
GMC Standard: For GMC Standard products, we have on the spot return policy. You can return the products at the time of delivery. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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