Shipping

1.    Why are there different delivery times for different products?

Products sold by different sellers have different delivery times due to different geographical locations and are subject to seller availability. Typically, GMC Express orders take around 2-3 days and GMC Standard orders take around 7-10 days to get delivered to your doorstep.

2.    What does GMC Express and GMC Standard means?

GMC Express products are stored, packed and dispatched from GMC Fulfillment centers. All products are inspected, cleaned and disinfected. GMC directly handles delivery, customer service and returns. GMC Express items are delivered within 2-3 days.

GMC Standard products are stored at the vendor site but are dispatched from GMC Fulfillment centers. All products are inspected, cleaned and disinfected. GMC directly handles delivery, customer service and returns. GMC Standard items are delivered within 7-10 days

3.    What are the shipping charges?

Shipping and installation is free with us. GetMyCouch provides free delivery and installation for all orders in Delhi and Gurgaon. All 'GMC express' orders are delivered within 3 days.

For orders in Noida, Faridabad and Ghaziabad the delivery times are 5-7 days and payment has to be made online as delivery is completed via third party logistics. There is a delivery charge of Rs.500 for orders below 10,000 INR. Above 10,000 INR delivery is free.

In case your premises is over the third floor and there is no service lift, we charge 700 INR to get the product to your doorstep. 

4.    Can I cancel my order after confirmation?

Yes, you can cancel your order after confirmation. 

Return

1.    What are the charges for return?

Returns are absolutely free with us. We offer no questions asked 2 day return policy on all online orders.

2.    How do I return my items?

We have a no questions asked 2 day free return policy for all products. If you need to return an item, simply get in touch with us through e-mail or phone, our team will get in touch with you to schedule pick up.  We'll notify you via e-mail of your refund once we've received and processed the returned item. Please note that returns are applicable on online orders only. If you buy a product from our offline centers, returns are not applicable.

 

Shipping

1.    Why are there different delivery times for different products?

Products sold by different sellers have different delivery times due to different geographical locations and are subject to seller availability. Typically, GMC Express orders take around 2-3 days and GMC Standard orders take around 7-10 days to get delivered to your doorstep.

2.    What does GMC Express and GMC Standard means?

GMC Express products are stored, packed and dispatched from GMC Fulfillment centers. All products are inspected, cleaned and disinfected. GMC directly handles delivery, customer service and returns. GMC Express items are delivered within 2-3 days.

GMC Standard products are stored at the vendor site but are dispatched from GMC Fulfillment centers. All products are inspected, cleaned and disinfected. GMC directly handles delivery, customer service and returns. GMC Standard items are delivered within 7-10 days

3.    What are the shipping charges?

Shipping and installation is free with us. GetMyCouch provides free delivery and installation for all orders in Delhi and Gurgaon. All 'GMC express' orders are delivered within 3 days.

For orders in Noida, Faridabad and Ghaziabad the delivery times are 5-7 days and payment has to be made online as delivery is completed via third party logistics. There is a delivery charge of Rs.500 for orders below 10,000 INR. Above 10,000 INR delivery is free.

In case your premises is over the third floor and there is no service lift, we charge 700 INR to get the product to your doorstep. 

4.    Can I cancel my order after confirmation?

Yes, you can cancel your order after confirmation. 

Return

1.    What are the charges for return?

Returns are absolutely free with us. We offer no questions asked 2 day return policy on all online orders.

2.    How do I return my items?

We have a no questions asked 2 day free return policy for all products. If you need to return an item, simply get in touch with us through e-mail or phone, our team will get in touch with you to schedule pick up.  We'll notify you via e-mail of your refund once we've received and processed the returned item. Please note that returns are applicable on online orders only. If you buy a product from our offline centers, returns are not applicable.